Teleperformance is a leading global group in digitally integrated business services, providing customer experience management, back-office services and business process knowledge services. The Group's 380,000 employees, based in 80 countries, support billions of connections every year in over 265 languages and 170 markets, As a global organisation, we recognize that our business operations have direct impact on environment due to the consumption of natural resources like energy and water and generation of waste.
Teleperformance commit to comply with relevant compliance obligations to which the organization subscribes; while also seeking to continually improve our environmental systems to minimize the environmental impacts of our operations.
This policy is integrated within the Corporate Governance framework for Teleperformance. The policy on environmental protection and the qualifying statements below, form part of the company’s business management system.
The Teleperformance environmental initiative, Citizen of the Planet, is fully sponsored and supported by the Chairman of the Board of Teleperformance Global Group.
“It is clear we have to ACT TODAY if we want the world to have a decent FUTURE in 50 years… and our children to have a future” - Daniel Julien, Chairman of the Board
The CSR committee is responsible for ensuring that the policy is implemented, and sufficient resources are available to meet the objectives and targets of this policy.
Country Managing Directors through the local Environmental Committee are responsible for the practical implementation and control of their Environmental System.
All employees are responsible for meeting the aims and objectives within their respective areas.
The scope of this policy shall apply to all our operations spread across the geographies, all employees, contractors and business partners retained by Teleperformance.
We, at Teleperformance, has set the following core objectives in order to meet our environmental and sustainable goals:
Teleperformance is dedicated to setting the best standards and adhering to sustainable practices in order to make a positive impact on the planet and therefore, strive to fulfil its environmental commitments as a truly responsible global corporate citizen.